Purchase and Service

Sales Policy

DiipX sales policy covers official orders, marketplace channels, enterprise procurement, delivery, invoices, returns and service.

Ways to buy

Official channels

For official orders, enterprise purchase intent, warranty registration and service tracking.

Marketplace channels

JD, Taobao, Amazon, Best Buy and other marketplaces follow their own price, inventory and service rules.

Enterprise purchase

Bulk projects, education spaces, meeting rooms and ODM / OEM cooperation are handled by the sales team.

Order notes

  1. Prices, images, specifications, availability and service policies may vary by region and version.
  2. Delivery, returns, invoices, warranty and technical support follow the order, contract or channel policy.
  3. Unreleased or project products follow the delivery plan confirmed by sales.